30 June 2014

Family Night's Out Made Easier

This shop is part of a social shopper marketing insight campaign with Pollinate Media Group® and BJ’s Restaurants, but all my opinions are my own. #DineInOrderAhead #pmedia http://my-disclosur.es/OBsstV

I love love love going out to dinner. I love having someone else cook for me, and clean the dishes afterward. It just feels like such a nice luxury to be able to go enjoy a dinner out. Since having kids, though? It doesn't happen that much anymore, because truthfully, it's mostly just a hassle. We get there, get the kids settled, and then the wait to order and get our food is a nightmare. Trying to keep them entertained and happy is never easy. Once we get our food, it usually settles down a little because the kids are stuffing their faces with burgers, fries and/or mac n' cheese usually. But the worst part? The end of the meal, waiting to get our check and pay. The boys are just downright antsy at that point and don't want to sit around trapped in a booth anymore. I'm sure I'm not the only one with this experience.

But with all of that said, I was recently introduced to a new way of dining. Be prepared to get really excited about this! BJ's Restaurant has made it possible for my family and I to actually enjoy our family nights eating out.


Friday night, I told my Husband that when he got off of work, the boys and I would come meet him at BJ's Restaurant for dinner. And to make things super easy, before we even went into the restaurant, we hopped onto the BJ's iPhone app and used the Dine In Order Ahead feature. This feature allowed us to order our food from my phone beforehand, then when we got the restaurant, they started making our food as soon as we checked in.

Mini Burgers for the kids, a Grilled Turkey Bacon Ham Sandwich for me, and my Husband got a Top Sirloin, of course. ;-) The ordering process was ridiculously easy and painless.


When we sat down, the servers knew we had ordered ahead and greeted us with waters and asked if there was anything else they could get for us. They started preparing our food as soon as we arrived, so cutting out that extra wait time was great. If I'm being totally honest, though, we did run into some problems with the order. See, the app allows you to customize your order, and I asked them to put the cheese on the side instead of on the sandwich, and they didn't do that for me. But when they brought the food out, they double checked that the order was correct, and when I told them it wasn't, the server was SO apologetic. The manager came right over and assured me that since the app is still fairly new, they are still working out some minor kinks. No harm done. I was really impressed with how concerned and attentive they were. They felt so bad that they didn't charge me for the sandwich, which to me, was going above and beyond.
 


They remade the sandwich and brought it out super quick. I ate it at lightening speed, it was SO good.

But I really think the best feature on the app, is the Mobile Pay option!!! Holy moly, what a lifesaver that is! Who wants to sit and wait around for the check. And then wait some more for them to come back and pick it up. With the Mobile Pay option, your order shows up in the app and you can pay directly from your phone.



::raises hands in the air::

Sheer brilliance, yes?? I strongly feel that every restaurant should have an app like this. I would be going out to eat so much more often!

You can download the BJ's Restaurant Mobile App for iPhone here. And for Android here.

Now plan a night out with your family and enjoy a little less wait time & and a little less chaos :)

32 comments:

MommaBBabyboy said...

This is SO AWESOME!

Meg O. said...

That's super convenient!!! Especially with little ones. We have a BJ's close by - will have to try that app!!

Censie Sawyer said...

WE love this app! Makes going out fun again!

Amber Nicole Blog said...

Super amazing app! Especially when eating out with the kids!

Ashley Z. said...

That is so cool!

Logan Cantrell said...

That is really neat and convenient with kids!

Taneja's Bride said...

So awesome!! I love this idea, but with these orders, like you, yourself, experienced is room for error, as well, but well worth it! <3

Brooke @ Youre in Brookelynn said...

What a cool app! I wish I had a BJ's nearby, I would love to try it out! :)

Alicia Snow said...

Okay that is so cool!! I hate waiting for food. Haha.

Betsy said...

This is awesome! man, I wish we had a BJ's near us! Sounds like the customer service is above and beyond!

twolittlepigs downunder said...

Such an awesome idea! And that sandwich is making me hungry!

Esther Ju*Lee said...

agreed! every restaurant should have an app like that. we just had one of the worst restaurant experiences the other night on the vegas strip.. so it's refreshing when you hear about good costumer service.

Kristine@thefoleyfam said...

We put this app to the test and was so impressed! Looking forward to going back!

Ashley Griffith said...

Sounds like great customer service! Looks delicious, too! :)

Rebekah Clarke said...

Genius!! I would go there all the time if there was one locally!

Laura, The Start of a Good Life said...

That is brilliant!!!

annette silvestre said...

I love this! if we had a BJ's in canada I'd so use this app, great if you have inpatient kidlets!

Jess Loves This Life said...

How convenient! I love BJ's but often I avoid it because it can get pretty busy/crowded! I'll have to check the app out now!

Hima Rajana said...

Oh my gosh, this is so fun! I'd LOVE to have an order ahead app for every restaurant- I hate waiting for food :(

xo, Hima
Hima Hearts

Starr Joy said...

I love BJ's. I think they went all out as far as customer service! That's awesome. I kind of hate the idea of ordering through an ipad or app though because it takes away from the customer service factor. I like to talk with the waiter and I hate when there's 10 different people running to and from the table. On the other hand, I never thought about how it could make the dining experience that much easier for families with kids. I'm glad to hear you had such a great experience.

StarrJoy16.blogspot.com

Carly said...

This is SO awesome…..the wait with a baby is not fun!

Miranda Myrabev said...

This is the second post I am reading about this app and I conclude its great cause my favourite bloggers cant be wrong lol x

Jordan Wise said...

Love your photos!

Mimi said...

That's pretty neat. I wish we had one of these restaurants near us. I feel you, it is the time from eating to paying where it gets a little crazy for us. I normally tell them to bring us the check when they bring the food to keep the craziness down!

Life with Amberly said...

Mobile pay sounds like a genius idea!!! :)

Jamie F said...

I think that app would be a lifesaver for parents! I wish we had a BJ's closer.

Stephanie Clark said...

This is really neat! We don't have BJ's... I have actually never even heard of it, but the concept of the app is pretty cool1

Lauren said...

I was amazed by how fast the service was on a busy Saturday night. "Jumping" the line was a special treat :)

Julie S. said...

I wish there was a BJ's around here! I ate at one in Dallas last year and LOVED it. What a smart idea!

Leanna Ranieri said...

This is awesome! I love apps that make life simpler!

Ashley Nicholas said...

Yum! I love BJ's, so I'll have to try this out!

Annabel Krantz said...

Super convenient :) Australia will catch up eventually!